Refund policy

Returns are accepted up to 14 days after original purchase date for unused products. We can refund the total price you paid for the product if you have made the purchase at www.beblau.com. In order to initiate a return, you will have to request the authorization by writing to our support team following these simple steps:

1. You must communicate that you want to cancel the purchase writing to hello@beblau.com from the same mail you did your order.
2. Subject “Refund Beblau + Your Name”.
3. Specify the model of the Beblau product.
4. Explain what’s wrong.
5. Buyer’s signature.

We will provide you the instructions to formalize the return.

For purchases on other sites, please contact directly the seller where the product was purchased.
To prepare your package for shipping, please make sure that the returned Beblau products are carefully wrapped, and they must meet the following conditions before shipped out:

• Brand new, original condition.
• Undamaged.
• Unaltered.
• The original packaging, including any accessories, manuals, and documentation.

Provide us with a tracking number, as we are not responsible for lost returned products.

Important: Packages that do not comply with these instructions will not be suitable to effective refund. Return shipping costs and additional duties and taxes are not covered by Beblau.

Once we receive your beblau product back at our warehouse, we’ll inspect the condition of your package. When its conditions are approved, we’ll issue your refund back to your account. Please kindly allow two weeks to process your refund. We always refund the money to the bank account/credit card you used for the order.

 

Thank you for reading the Beblau Design Returns page